The 2024 Hampton Court Palace Festive Fayre will be open from 6-8 and 13-15 December 2024 from 10am - 5pm.
 

*Opening times may be subject to change.

Please see our Ticket Information page for prices. Tickets for the Hampton Court Palace Festive Fayre can be purchased here >>

Yes. Historic Royal Palace members go free. If you are a Historic Royal Palace member, please be sure to book an arrival time slot via the main Hampton Court Palace website - access remains free of charge to members, however you must be in possession of a valid timed ticket to guarantee entry.

For tickets booked direct with Hampton Court Palace please email [email protected]. For any other ticket enquiries please contact the SEE Customer Service Team. Please have ready the email address or name you booked under or your order number if you have it.

The transaction fee covers the costs of processing your order, producing your tickets, and in the case of postal delivery, the packaging and delivery of the tickets to you. 

The fee applies to postal, print at home and e-tickets to cover the costs of: credit card fees; ticketing technology; onsite scanning staff; customer services and administration; all of which are involved in the processing, production and issuing of your tickets as well as safe and secure access to the event. We are doing all we can to manage these costs admist all costs rising to deliver events and constantly reviewing fees and the customer experience and value for money at our events. 

The transaction fee applies per order, and not per ticket. For example, if you purchase six tickets, you only pay one transaction fee. 

Children aged 0-4 are free every day. 

Under 18s are admitted to the Festive Fayre, accompanied by an adult. In accordance with the law, visitors aged under 18 are not permitted to purchase/sample alcoholic drink products or knives. It is the attending adult’s responsibility to ensure visitors aged under 18 are aware and comply with these laws for the duration of their visit to the Fayre. 

Complimentary adult carer tickets can be obtained on the day of your visit upon presentation of proof of registered disability (such as a Blue Badge, Freedom Pass, DLA letter or PIP letter).

You should receive all tickets by email straight away.  These can either be printed at home, or shown on arrival on your smart phone. If you have any questions or if your tickets have not arrived please contact the SEE Customer Service Team.

School groups are not permitted at the festival, on any day. 

There are no cash machines on site. The nearest one is located outside the palace at the Petrol Station on Hampton Court Way.  We actively encourage cashless transactions, however some producers don’t accept cards, so be sure to bring enough cash with you!

There is no crèche facility at the palace.

There are self-serve lockers, coin operated and located just off Clock Court by the buggy park.

Unfortunately dogs are not permtted into the palace, with the exception of Guide or Assistance Dogs.Please let us know in advance by contacting [email protected] if you wish to bring a guide dog with you so we can make sure your animal is catered for.

Yes you can bring your own food and drink to the Fayre, however there are many stalls and vendors we would love you to try instead! Please be aware that you cannot move between courtyards or to and from the East Gardens with open beverages and food to go due to the very delicate nature of the flagstones and floorings. 

Toilets will be frequently cleaned and monitored by staff.  We will display a sign in sheet in each toilet, so visitors can be clear on how we are maintaining high standards of hygiene.

If you booked through SEE tickets please contact their customer service team, if you booked directly with the Palace please visit the website.

Please email all feedback to [email protected]

No, only tickets bought directly from Historic Royal Palaces are eligible for the current membership upgrade. Your SEE tickets for Festive Fayre cannot be used towards a Historic Royal Palace Membership upgrade.

You can download a map for Festive Fayre 2023 week 1 here & week 2 here

The 2024 map will be available shortly.