Hampton Court Palace
16 - 18 May 2025

FAQs

We're here to help - take a look at some of our most frequently asked questions about Hampton Court Palace Feel Good Festival...

What are the opening and closing times for the Feel Good Festival?accordian title

In 2025, the opening times for the Hampton Court Palace Feel Good Festival will be 10am - 6pm daily. 

For information on the 2025 Festival, join our mailing list here

How much are tickets for Hampton Court Palace Feel Good Festival?accordian title

2025 Ticket pricing and information can be found here 

Do you have special rates for children?accordian title

Under 5's go free, children aged 5-15 are charged at a child rate. 

Is there an age limit to enter Hampton Court Palace Feel Good Festival?accordian title

Under 18's are admitted to the Feel Good Festival accompanied by an adult. In accordance with the law, visitors aged under 18 are not permitted to purchase/sample alcoholic drink products or knives. It is the attending adult’s responsibility to ensure visitors aged under 18 are aware and comply with these laws for the duration of their visit. No under 18's are permitted in the VIP lounge, this includes babes in arms, except on Sunday (as advertised). 

I am registered disabled, do I get a concessionary ticket?accordian title

Complimentary adult carer tickets can be obtained on the day of your visit upon presentation of proof of registered disability (such as a Blue Badge, Freedom Pass, DLA letter or PIP letter).

Are there cash machines on site?accordian title

There are no cash machines on site. The nearest one is located outside the palace at the Petrol Station on Hampton Court Way. Some producers don’t accept cards, so be sure to bring enough cash with you!

Is there parking?accordian title

Yes, the car parks are open but cannot be pre-booked. 

Limited parking is available on-site. £1.60 per hour, Pay for your parking with cash, card or by using the Gilde app. The palace car park has nine disabled parking spaces for blue badge holders. They are available on a first come first served basis and are in the lower car park, near the entrance to the Welcome Centre. Parking is currently free for blue badge holders parked in the disabled bays. Please note the car park is open from 9am-7pm. Cars left after 7pm will be locked in for the evening.

Overflow parking on Hampton Court Green, pay and display. Parking will be on grass so visitors will need appropriate footwear. Should there be adverse weather conditions and the area becomes waterlogged, parking in the Green will be unavailable.

Details correct at time of publishing. 

Is there a crèche facility?accordian title

There is no crèche facility at the Feel Good Festival.

Is there wheelchair hire available?accordian title

Hampton Court Palace is a historic building and has uneven surfaces and difficult staircases. We recommend that wheelchair users bring their own wheelchair for comfort and ease. We are currently unable to provide wheelchairs and mobility scooters. 

How can I see an exhibitor list?accordian title

Click here to see the 2024 Exhibitor List. Check back soon for an updated 2025 exhibitor list.

Is there anywhere to store my shopping bags?accordian title

We are currently unable to offer any lockers to store bags.

Are dogs permitted to the Feel Good Festival?accordian title

Dogs are not permitted within the palace, courtyards or gardens unless they are trained assistance dogs. This includes medical alert dogs. We are happy to provide water on request. Please let us know in advance by contacting [email protected]  if you wish to bring a guide dog with you so we can make sure your animal is catered for.

Unfortunately emotional support animals are not allowed, due to the fact that they generally haven’t received the same training as medical assistance pets and therefore pose more of a risk to the historic fabric and collections.

Information here can be found here: Accessibility | Hampton Court Palace | Historic Royal Palaces

Can I bring my own food and drink to the Feel Good Festival?accordian title

Yes you can bring your own food and drink to the Feel Good Festival, however there are many independent sellers we would love you to try instead!

How will you be managing the toilets?accordian title

Toilets will be frequently cleaned and monitored by staff. We will display a sign in sheet in each toilet, so visitors can be clear on how we are maintaining high standards of hygiene.

I have a query about my ticket, what should I do? accordian title

For tickets booked directly with Historic Royal Palace please visit the website.

I would like to give feedback, where do I do this?accordian title

Please email all feedback to [email protected]

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